Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-GMC-8782 (1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Shutting the Engine Off After a Remote Start
    To shut off the engine: ○ Press until the parking lamps turn off. ○ Turn on the hazard warning flashers. ○ Insert the key and turn it to ON/ RUN and then back to LOCK/OFF. ...

    When the System Does Not Seem To Work Properly
    The RVC system might not work properly or display a clear image if: • The RVC is turned off. See “Turning the RVC System On or Off” earlier in this section. • It is dark. • The sun or the ...

    Changing the RSE Video Screen Settings
    The screen display mode (normal, full, and zoom), screen brightness, and setup menu language can be changed from the on screen setup menu. To change any feature: 1. Press the (display menu) button o ...