Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-GMC-8782 (1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Driving with a Trailer
    Towing a trailer requires experience. Get familiar with handling and braking with the added trailer weight. The vehicle is now longer and not as responsive as the vehicle is by itself. Check all tra ...

    Shifting out of Park
    This vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: • Prevent ignition key removal unless the shift lever is in P (Park) with the shift le ...

    Disarming the System
    To disarm the system, do one of the following: ○ Press on the RKE transmitter. ○ Turn the ignition to ON/RUN. ○ Allow the alarm to time out after about 30 seconds and reset itsel ...