Unable to Connect to OnStar Message

If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Push Q to try the call again or try again after driving a few miles into another cellular area. Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.

    See also:

    Engine Overheating
    If the vehicle has the Duramax® Diesel engine, see the Duramax Diesel Supplement for more information. The vehicle has several indicators to warn of engine overheating. There is a coolant temperatu ...

    OnStar Mobile App
    With an iPhone® or Android™-based mobile device, an OnStar mobile app can be downloaded. The vehicle can be remote started, if equipped, or the doors can be unlocked from anywhere there is cell pho ...

    Tips and Troubleshooting Chart
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