Calling for Assistance

When calling Roadside Assistance, have the following information ready:
• Your name, home address, and home telephone number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number of the vehicle
• Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle
• Description of the problem

    See also:

    Towing the Vehicle
    Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flat ...

    XM™ Radio Messages
    XL (Explicit Language Channels): These channels, or any others, can be blocked at a customer's request, by calling 1-800-929-2100 in the U.S. and 1-877-438-9677 in Canada. XM Updating: The encryption ...

    Shifting Out of Four-Wheel Drive Low
    To shift from Four-Wheel Drive Low to Four-Wheel Drive High, or Two-Wheel Drive High, the vehicle must be stopped or moving less than 5 km/h (3 mph) with the transmission in N (Neutral) and the igniti ...