Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Driving on Snow or Ice
    Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins to fall, resulting in ev ...

    Roadside Assistance Program
    U.S.: 1-888-881-3302 TTY Users (U.S.): 1-888-889-2438 Canada: 1-800-268-6800 Mexico: 01-800-466-0801 As the owner of a new GMC, you are automatically enrolled in the Roadside Assistance program. ...

    Adjusting the Seats
    To adjust the second row seats, pull outward on the seat adjustment handle (A). Slide the seat forward or rearward to the desired position. Release the handle, and push and pull on the seat to make s ...