Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Roof
    Sunroof The ignition must be in ON/RUN or ACC/ACCESSORY to operate the sunroof and power sunshade. See Retained Accessory Power (RAP) on page 9‑20. The vehicle may have a sunroof over the fro ...

    If the On Indicator is Lit for a Child Restraint
    If a child restraint has been installed and the on indicator is lit: 1. Turn the vehicle off. 2. Remove the child restraint from the vehicle. 3. Remove any additional items from the seat such as bl ...

    Tow/Haul Mode Light
    For vehicles with the Tow/Haul Mode feature, this light comes on when the Tow/Haul Mode has been activated. For more information, see Tow/Haul Mode on page 9‑42. ...