Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Overheated Engine Protection Operating Mode
    If an overheated engine condition exists and the ENGINE POWER IS REDUCED message displays, an overheat protection mode which alternates firing groups of cylinders helps to prevent engine damage. In th ...

    GMC Terrain in the Market
    With the Equinox and Terrain, GM stands to regain some lost share in the crossover market — if for no other reason than 32 mpg in an SUV is no small feat. The Terrain is competitive otherwise, b ...

    Engine Coolant
    The cooling system in the vehicle is filled with DEX-COOL® engine coolant. This coolant is designed to remain in the vehicle for 5 years or 240 000 km (150,000 mi), whichever occurs first. The f ...