Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Dome Lamps
    The dome lamps are located in the overhead console and above the rear seat passengers. The dome lamps come on when a door is opened, unless the dome lamp override button is pressed in. To manually t ...

    Grade Braking (6-Speed Automatic Transmission)
    The Grade Braking shift modes can be activated by pressing the button on the end of the shift control lever. While in Range Selection Mode, Grade Braking is deactivated allowing the driver to select ...

    Engine Hour Meter Display
    The Driver Information Center (DIC) can also display the number of hours the engine has run. To display the engine hours, turn the ignition off, then press and hold the reset button for at least four ...