Global Positioning System (GPS)

• Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels, underpasses, or parking garages; or in an area with very dense trees. If GPS signals are not available, the OnStar system should still operate to call OnStar. However, OnStar could have difficulty identifying the exact location.

• In emergency situations, OnStar can use the last stored GPS location to send to emergency responders.

• A temporary loss of GPS can cause loss of the ability to send a Turn-by-Turn Navigation route.

The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area.

    See also:

    Reactivation for Subsequent Owners
    Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and options ...

    Roadside Assistance Program (U.S. and Canada)
    For U.S.-purchased vehicles, call 1-888-881-3302; (Text Telephone (TTY): 1-888-889-2438). For Canadian-purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. ...

    Sensors
    The solar sensor, located in the defrost grille in the middle of the instrument panel, monitors the solar heat. Do not cover the solar sensor or the system will not work properly. The interior te ...