Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Electronic Range Select (ERS) Mode
ERS or manual mode allows for the selection of the range of gear positions. Use
this mode when driving down hill or towing a trailer to limit the top gear and vehicle
speed.
To use this feature:
...
Charging System Light
This light comes on briefly when the ignition key is turned to START, but the engine is not running, as a check to show it is working.
If it does not, have the vehicle serviced by your dealer.
The ...
Airbag System Messages
SERVICE AIR BAG
This message displays if there is a problem with the airbag system.
Have your dealer inspect the system for problems. See Airbag Readiness Light on page 5‑16 and Airbag System ...