Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    How to Reset the Engine Oil Life System
    Reset the system whenever the engine oil is changed so that the system can calculate the next engine oil change. To reset the system: If the vehicle does not have Driver Information Center (DIC) butt ...

    Shifting out of Park
    The vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: • Prevent ignition key removal unless the shift lever is in P (Park) with the shift lev ...

    Extended Cab
    On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN or the Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page ...