Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Using the “Delete All Name Tags” Command
This command deletes all stored name tags in the Hands-Free Calling Directory and the OnStar Turn-by-Turn Destinations Directory, if equipped.
To delete all name tags:
1. Press and hold for two sec ...
Cargo Tie-Downs
Four cargo tie-downs are located in the rear compartment of the vehicle.
The tie-downs can be used to secure small loads. ...
Security
OnStar provides services like Stolen Vehicle Assistance, Remote Ignition Block,
and Roadside Assistance, if the vehicle is equipped with these services. OnStar
can unlock the vehicle doors remotel ...