Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Canceling a Remote Start
To cancel a remote start:
• Aim the RKE transmitter at the vehicle and press and hold
until the parking lamps turn off.
• Turn on the hazard warning flashers.
• Turn the ignition switch on ...
Leaving the Vehicle With the Engine Running
WARNING
It can be dangerous to leave the vehicle with the engine running. The vehicle
could move suddenly if the shift lever is not fully in P (Park) with the parking
brake firmly set. And, if yo ...
Battery Voltage and Charging Messages
BATTERY SAVER ACTIVE
This message displays when the vehicle has detected that the battery voltage
is dropping beyond a reasonable point. The battery saver system starts reducing
certain features ...





