Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    General Towing Information
    Only use towing equipment that has been designed for the vehicle. Contact your dealer or trailering dealer for assistance with preparing the vehicle for towing a trailer. See the following trailer t ...

    Hill and Mountain Roads
    Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: • Keep the vehicle serviced and in good shape. • C ...

    Automatic Transmission
    The automatic transmission shift lever is located on the console between the seats. P (Park): This position locks the front wheels. Use P (Park) when starting the engine because the vehicle can ...