Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Passenger Compartment Air Filter
    The filter removes dust, pollen, and other airborne irritants from outside air that is pulled into the vehicle. The filter should be replaced as part of routine scheduled maintenance. See Maintenan ...

    Electronic Range Select (ERS) Mode
    ERS or manual mode allows for the selection of the range of gear positions. Use this mode when driving down hill or towing a trailer to limit the top gear and vehicle speed. To use this feature: ...

    Battery Replacement
    To change the batteries on the headphones: 1. Turn the screw to loosen the battery door located on the left side of the headphones. Slide the battery door open. 2. Replace the two batteries in the c ...