Vehicle and Power Issues

OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.

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    Door Locks
    WARNING Unlocked doors can be dangerous. • Passengers, especially children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chan ...

    OnStar Personal Identification Number (PIN)
    A PIN is needed to access some of the OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. You will be prompted to change the PIN the first time when speaking with an Advisor. T ...

    Cargo Cover
    For vehicles with a cargo cover, use it to cover items in the rear of the vehicle. To remove the cover from the vehicle, pull both ends toward each other. To reinstall, place each end of the cover ...