Transferring Service

Push Reactivation for Subsequent Owners to request account transfer eligibility information. The Advisor can assist in canceling or removing account information. If OnStar receives information that vehicle ownership has changed, OnStar may send a voice message to the vehicle, requesting updated account information.

    See also:

    Unable to Connect to OnStar Message
    If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Push Q to try the call again or try again after driving a few miles into anoth ...

    Driving on Snow or Ice
    Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins to fall, resulting in even ...

    Compressed Audio or Mixed Mode Discs
    The radio plays discs that contain both uncompressed CD audio and MP3/WMA files depending on which slot the disc is loaded into. The DVD Player only reads uncompressed audio and ignores MP3/WMA files ...