Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA 1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Managing the Vehicle Damage Repair Process
In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have ...
Obstacle Detection Features
A warning chime will sound and the liftgate will automatically reverse direction to the full closed or open position if an obstacle is encountered during a power open or close cycle. After removing th ...
Airbag Readiness Light
This light shows if there is an electrical problem. The system check includes the airbag sensor(s), passenger sensing system, the pretensioners, the airbag modules, the wiring, and the crash sensing a ...