Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same day-repair.

    See also:

    Using Cruise Control on Hills
    How well the cruise control works on hills depends on the vehicle speed, the load, and the steepness of the hills. When going up steep hills, pressing the accelerator pedal may be necessary to maintai ...

    Maintenance Replacement Parts
    Replacement parts identified below by name, part number, or specification can be obtained from your dealer. If your vehicle has a diesel engine, see the Duramax diesel supplement for more informa ...

    Shifting Into Four-Wheel Drive High or AUTO (Automatic Four-Wheel Drive)
    Turn the knob to the Four-Wheel Drive High or AUTO position. This can be done at any speed, except when shifting from Four-Wheel Drive Low. The indicator light will flash while shifting. It will remai ...