Error Messages

If Disc Error displays and/or the disc comes out, it could be for one of the following reasons:

○ The disc has an invalid or unknown format.
○ The disc is very hot. Try the disc again when the temperature returns to normal.
○ The road is very rough. Try the disc again when the road is smoother.
○ The disc is dirty, scratched, wet, or upside down.
○ The air is very humid. Try the disc again later.
○ There was a problem while burning the disc.
○ The label is caught in the CD player.

If the CD is not playing correctly, for any other reason, try a known good CD.

If any error continues, contact your dealer.

    See also:

    Calling for Assistance
    When calling Roadside Assistance, have the following information ready: • Your name, home address, and home telephone number • Telephone number of your location • Location of the vehicle • ...

    OnStar Mobile App
    With an iPhone® or Android™-based mobile device, an OnStar mobile app can be downloaded. The vehicle can be remote started, if equipped, or the doors can be unlocked from anywhere there is cell ...

    Playing a CD (In Either the DVD or CD Slot)
    Insert a CD partway into the slot, label side up. The player pulls it in and the CD should begin playing. (Loading a disc into the system, depending on media type and format, ranges from five to 20 s ...