Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.
Call 1-800-GMC-8782 (1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Using the “Delete All Name Tags” Command
This command deletes all stored name tags in the Hands-Free Calling Directory and the OnStar Turn-by-Turn Destinations Directory, if equipped.
To delete all name tags:
1. Press and hold for two sec ...
Torque Lock
Torque lock is when the weight of the vehicle puts too much force on the parking
pawl in the transmission. This happens when parking on a hill and shifting the transmission
into P (Park) is not do ...
Services Not Included in Roadside Assistance
• Impound towing caused by violation of any laws.
• Legal fines.
• Mounting, dismounting, or changing of snow tires, chains, or other traction devices.
• Towing or services for vehicles dri ...