Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.
Call 1-800-GMC-8782 (1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Roadside Assistance Program (U.S. and Canada)
For U.S.-purchased vehicles, call 1-888-881-3302; (Text Telephone (TTY): 1-888-889-2438).
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year. ...
Off-Road Recovery
The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving.
Follow these tips:
1. Ease off the accelerator and then, if there is nothing in the way, steer the vehic ...
Towing the Vehicle From the Rear
Notice: Towing the vehicle from the rear could damage it. Also, repairs would
not be covered by the vehicle warranty. Never have the vehicle towed from the rear. ...