Reporting Safety Defects

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA 1200 New Jersey Avenue, S.E.

Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

Reporting Safety Defects to the Canadian Government

If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited.

Call Transport Canada at 1-800-333-0510 or write to:

Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1

Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors.

Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Radio Data System (RDS)
    For radios with the Radio Data System (RDS) feature, it only works with FM stations that broadcast RDS information. This system relies upon receiving specific information from these stations and only ...

    Blind Spot Mirrors
    The blind spot mirror is a small convex mirror built into the upper and outer corner of both outside mirrors. It can show objects that may be in the vehicle's blind zone. Driving with the Blind Spot ...

    Fuel System Messages
    FUEL LEVEL LOW This message displays and a chime may sound if the fuel level is low. Refuel as soon as possible. See Fuel Gauge on page 5‑15 and Fuel on page 9‑73 for more information. ...