Managing the Vehicle Damage Repair Process
In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there.
Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but you must live with the repair.
Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with the repair professional, and insist on Genuine GM parts.
Remember, if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost.
If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company.
In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.
See also:
Vehicle Load Limits
It is very important to know how much weight your vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed opt ...
Brake Pedal Travel
See your dealer if the brake pedal does not return to normal height, or if there
is a rapid increase in pedal travel. This could be a sign that brake service might
be required. ...
Navigation System
If the vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information.
Refer to the navigation manual for infor ...