If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.

Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.

    See also:

    Bluetooth
    For vehicles with a Bluetooth system, it allows users with a Bluetooth-enabled cell phone to make and receive hands-free calls using the vehicle’s audio system and controls. The Bluetooth-enabled c ...

    Anti-theft Alarm System Messages
    SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system. The vehicle may or may not restart so you may want to take the vehicle to your dealer bef ...

    Split Folding Seatbacks
    With this feature, either side of the rear seatback can be folded down for more cargo space. WARNING If either seatback is not locked, it could move forward in a sudden stop or crash. That could ...