If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.

Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.

    See also:

    Key and Lock Messages
    REPLACE BATTERY IN REMOTE KEY This message displays when the battery in the Remote Keyless Entry (RKE) transmitter needs to be replaced. ...

    Reclining Seatbacks
    WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot ...

    Rear Audio Controller (RAC)
    The vehicle may have the Rear Audio Controller (RAC). Certain radio functions can be controlled with the RAC. or (Next/Previous): Press the up or down arrows to go to the next or to the previou ...