If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.

Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.

    See also:

    License Plate Lamp
    To replace one of these bulbs: 1. Open the liftgate partway. See Liftgate on page 2‑9. Passenger Side Shown, Driver Side Similar 2. Push the left end of the lamp assembly toward the right. ...

    Shifting Into Four-Wheel Drive Low
    When Four-Wheel Drive Low is engaged, vehicle speed should be kept below 72 km/h (45 mph). Extended high-speed operation in Four-Wheel Drive Low may damage or shorten the life of the drivetrain. To ...

    Hill and Mountain Roads
    Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: ○ Keep the vehicle serviced and in good shape. ...