If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.

Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.

    See also:

    Trailer Towing
    If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. If the vehicle is a hybrid, see the hybrid supplement for more information. Do not tow a trailer during br ...

    Automatic Transfer Case
    The transfer case knob is located next to the steering column. Use the dial to shift into and out of Four-Wheel Drive. You can choose among five driving settings: Indicator lights in the dial sho ...

    Wheel Alignment and Tire Balance
    The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance. Adjustments to wheel alignment and tire balancing will not be necessary on ...