If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.
Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.
See also:
Vehicle Reminder Messages
ICE POSSIBLE DRIVE WITH CARE
This message displays when the outside air temperature is cold enough to create icy road conditions. Adjust your driving accordingly. ...
Antilock Brake System (ABS)
This vehicle has the Antilock Brake System (ABS), an advanced electronic braking system that helps prevent a braking skid.
When the engine is started and the vehicle begins to drive away, ABS checks ...
Engine Coolant Heater
The engine heater can provide easier starting and better fuel economy during engine warm-up in cold weather conditions at or below −18°C (0°F). Vehicles with an engine heater should be plugged ...





