Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment.

By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Door Locks
    WARNING Unlocked doors can be dangerous. • Passengers, especially children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chan ...

    Services Specific to Canadian-Purchased Vehicles
    • Fuel Delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. • Lock-Out Service: Vehicle re ...

    Special Application Services
    ○ Severe Commercial Use Vehicles Only: Lubricate chassis components every 5 000 km/ 3,000 mi. ○ Have underbody flushing service performed once a year. ...