Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Place a Call Using a Stored Number
1. Push . System responds:
“OnStar ready.” 2. Say “Call <name tag>.” System responds: “OK, calling <name tag>.” ...
Immobilizer Operation
This vehicle has a passive theft-deterrent system.
The system does not have to be manually armed or disarmed. The vehicle is automatically
immobilized when the key is removed from the ignition.
Th ...
Removing the Spare Tire and Tools
To access the spare tire and tools:
1. Open the liftgate. See Liftgate on page 2‑9.
2. Lift the load floor up.
Coin/Pierce Jack with One-Piece Wrench
A. Extension
B. Wheel Wrench
C. Jack ...





