Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Remote Keyless Entry (RKE) System Operation
The Remote Keyless Entry (RKE) transmitter functions work up to 60m (195 ft) away from the vehicle.
There are other conditions which can affect the performance of the transmitter. See Remote Keyless ...
When the System Does Not Seem to Work Properly
The following messages may be displayed on the DIC:
SERVICE PARK ASSIST: If this message occurs, take the vehicle to your dealer to repair the system.
PARK ASST BLOCKED SEE OWNERS MANUAL: This messa ...
Making a Call
Calls can be made using the following commands.
Dial or Call: The dial or call command can be used interchangeably to dial a phone number or a stored name tag.
Digit Dial: This command allows a phon ...