Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Compass Variance (Zone) Procedure
    1. Do not set the compass zone when the vehicle is moving. Only set it when the vehicle is in P (Park). Press the vehicle information button until PRESS TO CHANGE COMPASS ZONE displays. Or, if the v ...

    Removing the Flat Tire and Installing the Spare Tire
    1. Do a safety check before proceeding. See If a Tire Goes Flat on page 10‑58 for more information. 2. If the vehicle has a wheel cover, loosen the plastic nut caps with the wheel wrench. They ...

    Shifting out of Park
    The vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: • Prevent ignition key removal unless the shift lever is in P (Park) with the shift lev ...