Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Immobilizer Operation
    This vehicle has PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III+ is a passive theft-deterrent system. The system is automatically armed when the key i ...

    Where Are the Airbags?
    The driver airbag is in the middle of the steering wheel. The right front passenger airbag is in the instrument panel on the passenger side. Driver Side Shown, Passenger Side Similar If the v ...

    Rear Vision Camera (RVC)
    The vehicle may have a Rear Vision Camera (RVC) system. Read this entire section before using it. The RVC can assist the driver when backing up by displaying a view of the area behind the vehicle ...