Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Traction Control System (TCS)/StabiliTrak® Light
The TCS/StabiliTrak light comes on briefly when the engine is started.
If the light does not come on or stays on, have the vehicle serviced by the dealer. If the system is working normally, the ind ...
Vehicle Messages
Messages are displayed on the DIC to notify the driver that the status of the
vehicle has changed and that some action may be needed by the driver to correct
the condition. Multiple messages may a ...
TTY Users
OnStar has the ability to communicate to the deaf, hard&-ofhearing, or speech&-impaired
customers while in the vehicle. The available dealer&-installed TTY system can provide
in-vehicl ...





