Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Vehicle Messages
    Messages are displayed on the DIC to notify the driver that the status of the vehicle has changed and that some action may be needed by the driver to correct the condition. Multiple messages may appe ...

    Memory Seats
    Memory Seats On vehicles with the memory feature, the controls on the driver door are used to program and recall memory settings for the driver seat, outside mirrors, and the adjustable throttle an ...

    Global Positioning System (GPS)
    • Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels, underpasses, or parking garages; or in an area with very dense trees. If GPS ...