CD Messages

Optical Error: The disc was inserted upside down.

Disk Read Error: A disc was inserted with an invalid or unknown format.

Player Error: There are disc LOAD or disc EJECT problems.
• It is very hot. When the temperature returns to normal, the CD should play.
• The road is very rough. When the road becomes smoother, the CD should play.
• The CD is dirty, scratched, wet, or upside down.
• The air is very humid. If so, wait about an hour and try again.
• There was a problem while burning the CD.
• The label is caught in the CD player.

If the CD is not playing correctly for any other reason, try a known good CD.

If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem.

    See also:

    Connections
    OnStar Hands-Free Calling allows calls to be made and received from the vehicle. The vehicle can also be controlled from a cell phone through the OnStar mobile app. See www.onstar.com for coverage map ...

    Customer Assistance Offices (U.S. and Canada)
    GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to: United States GMC Customer Assistance ...

    TTY Users
    OnStar has the ability to communicate to the deaf, hard-of-hearing, or speech-impaired customers while in the vehicle. The available dealer-installed TTY system can provide in-vehicle access to all of ...