CD Messages

Optical Error: The disc was inserted upside down.

Disk Read Error: A disc was inserted with an invalid or unknown format.

Player Error: There are disc LOAD or disc EJECT problems.
• It is very hot. When the temperature returns to normal, the CD should play.
• The road is very rough. When the road becomes smoother, the CD should play.
• The CD is dirty, scratched, wet, or upside down.
• The air is very humid. If so, wait about an hour and try again.
• There was a problem while burning the CD.
• The label is caught in the CD player.

If the CD is not playing correctly for any other reason, try a known good CD.

If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem.

    See also:

    OnStar Additional Information
    Transferring Service Push to request account transfer eligibility information. The Advisor can assist in canceling or removing account information. If OnStar receives information that vehicle owners ...

    Service Parts Identification Label
    This label, on the inside of the glove box, has the following information: ○ Vehicle Identification Number (VIN). ○ Model designation. ○ Paint information. ○ Production opt ...

    Reactivation for Subsequent Owners
    Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and options ava ...