Managing the Vehicle Damage Repair Process
In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there.
Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but you must live with the repair.
Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with the repair professional, and insist on Genuine GM parts.
Remember, if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost.
If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company.
In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.
See also:
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow.
If the vehicle has a traction system, it can often help to free a stuck vehicle. Refer to the vehicle' ...
Driving on Grades
Reduce speed and shift to a lower gear before starting down a long or steep downgrade.
If the transmission is not shifted down, the brakes might have to be used so much
that they would get hot and ...
Reading Lamps
For vehicles with reading lamps, they are located on the overhead console.
To turn on the reading lamps, press the button located next to each lamp. To turn them off, press the button again.
The veh ...





