Vehicle and Power Issues

OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.

    See also:

    How to Wear Safety Belts Properly
    This section is only for people of adult size. There are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will be r ...

    OnStar Personal Identification Number (PIN)
    A PIN is needed to access some of the OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. You will be prompted to change the PIN the first time when speaking with an Advisor. T ...

    Starting the Engine
    If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. If the vehicle is a hybrid, see the hybrid supplement for more information. Notice: Do not try to shift to ...