Vehicle and Power Issues

OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.

    See also:

    Pairing
    A Bluetooth&-enabled cell phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used. See your cell phone manufacturer's user guide for Bluetooth ...

    Services Not Included in Roadside Assistance
    • Impound towing caused by violation of any laws. • Legal fines. • Mounting, dismounting, or changing of snow tires, chains, or other traction devices. • Towing or services for vehicles dri ...

    OnStar Personal Identification Number (PIN)
    A PIN is needed to access some of the OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. You will be prompted to change the PIN the first time when speaking with an Advisor. T ...