If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.

Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.

    See also:

    If You Cannot See the HUD Image When the Ignition Is On
    • Is anything covering the HUD lens? • Is the HUD dimmer setting bright enough? • Is the HUD image adjusted to the proper height? • Are you wearing polarized sunglasses? • Still no HUD i ...

    Rear Seat Audio (RSA) System
    Vehicles with this feature allow the rear seat passengers to listen to and control any of the music sources: radio, CDs, DVDs, or other auxiliary sources. However, the rear seat passengers can only co ...

    Service Vehicle Messages
    SERVICE A/C (Air Conditioning) SYSTEM This message displays when the electronic sensors that control the air conditioning and heating systems are no longer working. Have the climate control system s ...