If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.

Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.

    See also:

    Cargo Cover
    For vehicles with a cargo cover, use it to cover items in the rear of the vehicle. To remove the cover from the vehicle, pull both ends toward each other. To reinstall, place each end of the cover ...

    Voice Pass-Thru
    Voice pass-thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. To access contacts sto ...

    Headlamp Aiming
    Headlamp aim has been preset and should need no further adjustment. If the vehicle is damaged in a crash, the headlamp aim may be affected. If adjustment to the headlamps is necessary, see your deal ...