If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.
Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.
See also:
Reactivation for Subsequent Owners
Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle.
The Advisor will update vehicle records and will explain the OnStar service offers and options ava ...
Conditions in Which Remote Start Will Not Work
The remote vehicle start feature will not operate if:
○ The key is in the ignition.
○ The hood or doors are not closed.
○ The hazard warning flashers are on.
○ There is an ...
Park Brake and P (Park) Mechanism Check
WARNING
When you are doing this check, the vehicle could begin to move.
You or others could be injured and property could be damaged.
Make sure there is room in front of the vehicle in case it begi ...