If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.
Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.
See also:
Using Voice Recognition
For vehicles equipped with the MyLink or IntelliLink infotainment system, see
the separate MyLink/ IntelliLink Features and Functions Guide for more information.
To use voice recognition, press the ...
Unable to Connect to OnStar Message
If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Push to try the call again or try again after driving a few miles into another ce ...
Navigation
OnStar navigation requires the Directions and Connections service plan.
Push to receive directions or have them sent to the vehicle navigation screen. Destinations can also be forwarded to the vehic ...





