If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10.

Gather the following information:
• Driver name, address, and telephone number.
• Driver license number.
• Owner name, address, and telephone number.
• Vehicle license plate number.
• Vehicle make, model, and model year.
• Vehicle Identification Number (VIN).
• Insurance company and policy number.
• General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3‑29.

    See also:

    Compass Variance (Zone) Procedure
    1. Do not set the compass zone when the vehicle is moving. Only set it when the vehicle is in P (Park). Press the vehicle information button until PRESS TO CHANGE COMPASS ZONE displays. 2. Find ...

    Replacing Airbag System Parts after a Crash
    WARNING A crash can damage the airbag systems in the vehicle. A damaged airbag system may not work properly and may not protect you and your passenger(s) in a crash, resulting in serious injury o ...

    Tire Pressure Monitor
    This vehicle may have a Tire Pressure Monitor System (TPMS). The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop a ...