Services Specific to Canadian-Purchased Vehicles
• Fuel Delivery: Reimbursement is approximately $5 Canadian.
Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service.
• Lock-Out Service: Vehicle registration is required.
• Trip Routing Service: Limit of six requests per year.
• Trip Interruption Benefits and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders.
Once authorization has been received, the Roadside Assistance advisor will help to make arrangements and explain how to receive payment.
• Alternative Service:
If assistance cannot be provided right away, the Roadside Assistance advisor may give permission to get local emergency road service.
You will receive payment, up to $100, after sending the original receipt to Roadside Assistance.
Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
See also:
How to Inspect the Engine Air Cleaner/Filter
To inspect the air cleaner/filter, remove the engine air cleaner/filter from the vehicle by following Steps 1 through 6. When the engine air cleaner/filter is removed, lightly shake it to release loos ...
Hitches
Use the correct hitch equipment. See your dealer or a hitch dealer for assistance.
○ The rear bumper on the vehicle is not intended for hitches. Do not attach rental
hitches or other bumper-t ...
Reactivation for Subsequent Owners
Push and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle.
The Advisor will update vehicle records and will explain the OnStar service offers and options ava ...





