Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Electronic Range Select (ERS) Mode
ERS or manual mode allows for the selection of the range of gear positions. Use
this mode when driving down hill or towing a trailer to limit the top gear and vehicle
speed.
To use this feature:
...
Starting the Vehicle
With this feature the engine can be started from outside of the vehicle.
1. Aim the RKE transmitter at the vehicle.
2. Press and release
.
3. Immediately after completing Step 2, press and hold
...
Malfunction Indicator Lamp
A computer system called OBD II (On-Board Diagnostics-Second Generation) monitors the operation of the vehicle to ensure emissions are at acceptable levels, to produce a cleaner environment. This ligh ...