Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.

Mexico

From Mexico City

5329-0812

From Other Mexico Locations

01-800-466-0812

United States and Canada

1-866-466-8191

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Collision Damage Repair (U.S. and Canada)
    If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision rep ...

    Shifting into Neutral
    To shift the transfer case to N (Neutral) do the following: 1. Make sure the vehicle is parked so that it will not roll. 2. Set the parking brake and apply the regular brake pedal. See Parking Brake ...

    OnStar Mobile App
    With an iPhone® or Android™-based mobile device, an OnStar mobile app can be downloaded. The vehicle can be remote started, if equipped, or the doors can be unlocked from anywhere there is cell pho ...