Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.gmc@gm.com.
Mexico
From Mexico City
5329-0812
From Other Mexico Locations
01-800-466-0812
United States and Canada
1-866-466-8191
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Wheel Alignment and Tire Balance
The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance. Adjustments to wheel alignment and tire balancing will not be necessary on ...
Engine Oil Change
When the CHANGE ENGINE OIL SOON message displays, have the engine oil and filter changed within the next 1 000 km/600 mi. If driven under the best conditions, the engine oil life system might not indi ...
Safety & Features
With the top score, Good, in frontal, side and rear impacts by the Insurance
Institute for Highway Safety, the Terrain and Equinox have both been named IIHS
Top Safety Picks. That's commendable, t ...





