CD Messages

Optical Error: The disc was inserted upside down.

Disk Read Error: A disc was inserted with an invalid or unknown format.

Player Error: There are disc LOAD or disc EJECT problems.
• It is very hot. When the temperature returns to normal, the CD should play.
• The road is very rough. When the road becomes smoother, the CD should play.
• The CD is dirty, scratched, wet, or upside down.
• The air is very humid. If so, wait about an hour and try again.
• There was a problem while burning the CD.
• The label is caught in the CD player.

If the CD is not playing correctly for any other reason, try a known good CD.

If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem.

    See also:

    Transferring Service
    Push to request account transfer eligibility information. The Advisor can assist in canceling or removing account information. If OnStar receives information that vehicle ownership has changed, ...

    Installing the Third Row Seats
    To reinstall a third row seat: 1. Before installing the seat the seatback must be folded forward. See “Folding the Seatback” earlier in this section. The seats must be placed in the proper locat ...

    DVD Display Error Messages
    The DVD display error message depends on the radio that is in the vehicle. The video screen can display one of the following: Disc Load/Eject Error: This message displays when there are disc load or ...